What’s The Secret Behind The Stupendous Success Of This Bootstrapped and Profitable Indic AI Startup?

Coimbatore, a city known for its bustling energy, has become home to one of India’s most promising startups, GoZen.io. This company rooted in Indic values has captured the hearts of talented individuals seeking a workplace that fosters innovation and puts its employees first. The Commune Mag team spoke to a few members of the GoZen team to understand the captivating journey of four employees at GoZen, whose stories paint a vivid picture of a workplace where passion and personal growth are at the forefront.

Vidya, a fresh college graduate with a keen interest in product management, recalls the day she first stepped foot into GoZen 18 months ago. It was the allure of the company’s vibrant culture and open environment that drew her in. Little did she know that this decision would shape her career aspirations in ways she could have never imagined. “Working at GoZen is like a breath of fresh air,” Vidya remarks, a glimmer of excitement in her eyes. “The absence of rigid hierarchy meant that every voice mattered, and the collaborative spirit allowed me to explore various domains, gaining confidence to probably pursue my own entrepreneurial dreams one day in the future.”

GoZen, still a young company, provides Vidya with a unique opportunity to delve into marketing, engineering, and product management. This exposure to diverse areas instilled in her the skills and self-assurance she needs to chart her own path in the industry. But what truly sets GoZen apart is its people-centric culture—a culture where employees are not just colleagues, but family. Vidya remarks, “At GoZen, we are treated like family. The company prioritises our safety, both physically and emotionally. It is a place where work-life balance isn’t just a catchphrase; it is a way of life.”

Anirudh, a mechanical engineer turned self-taught full-stack developer hailing from Kerala, stumbled upon GoZen through an online job posting. Intrigued by the friendly environment and a sense of camaraderie that permeated the workplace, he soon realised that he had found his dream job. “From day one, GoZen felt like living among family and friends,” Anirudh shares with a smile. “The company provides us with accommodation and free meals, which eases the daily logistical challenges. But more importantly, it is the freedom to work at our own pace and explore new ideas that truly set GoZen apart from my previous experiences.”

The absence of strict deadlines, work pressure, and the company’s willingness to embrace new ideas allowed Anirudh’s creative spirit to flourish. He tells us about how they developed the product Content.Ai using Artificial Intelligence technology in just six months. “In larger companies, getting approval for such an idea would have taken an eternity, but at GoZen, decision-making is quick, and we can see our ideas come to life in record time,” he explains. This nimbleness and freedom to explore gives way to an organic and natural output, fostering a continuous learning environment for every employee.

It is interesting to note that GoZen is investing in deep R&D by building its own AI model (on top of open-source) that is contextually integrated in GoZen’s current and upcoming products.

Praveen, who had spent about eight years in the BPO industry, joined GoZen’s Customer Success team to embark on a new chapter of his career. The stark difference in work culture was evident from day one. “At GoZen, I felt a sense of belonging that I had never experienced before,” Praveen reflects. “The company truly cares about us as individuals, providing financial aid when we need it, free accommodation and food, and an environment that encourages enthusiasm and organic growth.” He notes the stark contrast between his previous roles, where he felt like just another resource, and the inclusive environment at GoZen, where his well-being is always prioritised.

Sharath, a content writer at GoZen, discovered the company through an online post. Drawn to the company’s employee-first approach, he eagerly joined the team. “GoZen’s people-based culture is not just a buzzword here; it’s a way of life,” Sharath emphasises. “Transparency, compassion, and personal growth are deeply ingrained in the company’s DNA. Whether it’s resolving professional challenges or supporting personal struggles, GoZen stands by its employees.”

Sharath’s role extended beyond content writing as he explored marketing, content distribution, and social media strategies too. Encouraged by Ambi, the face behind GoZen, Sharath expanded his skill set and found his passion. “Ambi’s leadership style is a testament to his exceptional qualities,” Sharath praises. “He leads with empathy, compassion, and a genuine desire to see his employees succeed. Our opinions are valued, and disagreements are resolved through open dialogue and open houses, ensuring a harmonious work environment.”

As we conclude our journey through GoZen, it is evident that this startup’s meteoric rise is not solely based on its cutting-edge AI products but also on its unwavering commitment to nurturing talent and creating a supportive workplace. Through the lens of Vidya, Anirudh, Praveen, Sharath, and their fellow employees, we witness a transformational work culture where individual growth and well-being are at the heart of the company’s success. GoZen serves as a shining example for startups, reminding us that with the right leadership and a people-centric approach, dreams can be realised, and extraordinary achievements become the norm.

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