District Consumer Commission Orders AR Rahman Concert Organizers To Pay Ticket Cost + ₹55,000 To Person Who Couldn’t Attend

The Consumer Disputes Redressal Commission of Karur District has responded decisively by mandating a significant fine of ₹67,000 to be levied on the organizers of AR Rahman’s “Marakkuma Nenjam” concert. This penalty aims to compensate an individual who missed the show, because of the shoddy arrangements made by the concert organizers that led to huge traffic snarl and stampede like situation in the concert area.

Ashwin Manikandan, hailing from Karur, was among the eager attendees who secured tickets for AR Rahman’s “Marakkuma Nenjam” concert 2023, accompanied by his family. However, their anticipation turned into disappointment when unforeseen circumstances prevented them from experiencing the musical extravaganza. The concert, initially slated for 12 October 2023 at Panaiyur near Chennai’s East Coast Road, was rescheduled to 8 November 2023 due to various factors, including inclement weather.

The rescheduled event on 8th November was marred by disorganization and chaos. Attendees found themselves without assigned seating despite having purchased tickets, resulting in many being unable to witness the performance they had eagerly anticipated. Furthermore, the area experienced heavy traffic congestion, leading to a chaotic situation where numerous fans were caught in a stampede, causing frustration and anger among attendees.

In the midst of this turmoil, Ashwin Manikandan, a resident of Tirupati Layout in Karur, sought recourse for the inconvenience he and his family faced. Having purchased tickets worth ₹12 thousand for the concert, Ashwin reached out to the event organizers, ACTC, to request a refund due to the change in schedule. While the organizers initially assured him of a refund, it never materialized.

Left with no other option, Ashwin pursued legal action by filing a case with the Karur District Consumer Grievance Redressal Commission. After investigating the matter, the commission ruled in favor of Ashwin, ordering the ACTC company to compensate him a total of ₹67 thousand. This sum included the ticket price of ₹12 thousand, along with compensation of ₹50,000 for the inconvenience caused and an additional ₹5 thousand for expenses incurred during the ordeal.

(With Inputs From Kamadenu)

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